FAQs • Victor, NY • CivicEngage

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My bank used to pay my taxes from an escrow account. This year I am responsible for my tax bill. What do I do if I haven’t received a bill?: Contact the Tax Receiver, for town & county tax bills, at 742-5080 to determine where your bill was sent. Contact the Village Clerk for village tax bills at 924-3311.

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Tax Collection

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1. Where can I pay my town & county taxes?: The Town Clerk will accept payment in her office at the Town Hall, 85 East Main Street, during posted hours (8:30 AM to 4:00 PM Monday - Friday). Canandaigua National Bank will also accept FULL PAYMENT ONLY during the month of January.

2. What do I do if I lost my tax bill?: Contact the Tax Receiver’s office at 742-5080 for town & county tax bills and the Village Clerk at 924-3311 for village tax bills.

3. Can I pay in installments?: Yes, but only if you are paying at the Tax Receiver’s office and ONLY for town & county tax bills. The Canandaigua National Bank will only accept full payment.
The first installment must be made by January 31st.

4. What if my town & county tax bill is not paid by April 1 ?: All town & county tax bills will be turned over to Ontario County on April 1st. To pay your bill after April 1, you must contact the Ontario County Treasurer's Office in Canandaigua at 396-4432.

5. My bank used to pay my taxes from an escrow account. This year I am responsible for my tax bill. What do I do if I haven’t received a bill?: Contact the Tax Receiver, for town & county tax bills, at 742-5080 to determine where your bill was sent. Contact the Village Clerk for village tax bills at 924-3311.

6. When is the Tax Receiver available at the Town Hall?: The Town Clerk's office is open Monday thru Friday 8:30 AM to 4:00 PM. Taxes are available online at http://egov.basny.com/Victor/