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1. Can Village residents use the Town of Victor Transfer Station and Swap Shop?

Yes as long as you have a permit. Please see the Transfer Station / Recycle Center page for more details. The Swap Shop is free. Please visit the Swap Shop page for details and hours.

2. Will the Department of Public Works pick up tires?

The DPW will pick up tires during Large Trash Pickup, twice a year, after the Village Hall has been notified and a $5.00 per tire fee has been paid. Please see the Village Large Trash Collection page for more details.

3. What should I do if my mailbox is damaged by snow when my road was plowed?

Please report any damage to the Village DPW at 924-3311. Mailboxes are located in Village right-of-ways. An alternative to locating your mailbox in the right-of-way would be to pick up your mail at the post office. DPW personnel will repair damaged mailboxes and posts as time and weather permit if they are damaged during plowing. Replacements are limited to a standard box and pole.

4. Who do I call to report a dead deer?

If the location is a Village road, call (585) 924-3311 for the Village Department of Public Works.

if the location is a Town road, call (585) 742-5094 for the Town Highway Department. 

If the location is a County road (Cty Rds 9, 41, 42) call Ontario County at (585) 396-4000. 

If the location is a State road (Rte 96, 251, 444) call NYSDOT at (585) 396-4955.

5. How can I dispose of my Christmas tree?

The Village Department of Public Works will pick up Christmas trees at your Village property (curbside) during the month of January ONLY.

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1. Am I a Town or Village resident?

All Village residents are also Town residents, but as a Village resident, you have services available to you that town residents do not. 

Please see the "Find out if I live in the Village" page.

2. Where can I pay my Village Tax bill?

Village Tax payments are accepted in the Village Clerk’s office located at the Village Hall: 60 East Main Street, Victor. No partial payments will be accepted. Any Canandaigua National Bank branch will accept full payments in person during the month of June only. Please see the Village Tax Collection page for more details.

3. Where do I go to get a building permit?

There are two municipal code enforcement agencies – the village and the town. The location of the site determines where you should go for information and permits. If you live in the Town outside the Village, contact the Town Building Department at 742-5035. If you live in the Village, contact the Village Hall at 924-3311.

4. When do I need a building permit?

Always contact the appropriate town or village agency to determine if you need a permit before you begin work. You are required to obtain permits for new construction, remodeling, sheds, pools decks and pole barns; and in some instances driveway construction and fences. Please see the Village Building Department page for more information.

5. How do I find out what my property is zoned?

Check with the appropriate code enforcement agency, Village or Town. Properties within the Village limits, call the Village Hall at (585) 924-3311. Please see the Village Maps page for the zoning map.

If you live in the Town but outside the Village, contact the Planning and Zoning office at 742-5040 or the Assessment office at 742-5010.